Privacy Policy

The Sugar Industry Authority of Jamaica (the “Authority”, “we”, “us”) is committed to protecting the privacy of users of this website (jamaicasugar.org). This Privacy Policy explains what information we collect, how we use it, and the rights you have over that information, in accordance with the Data Protection Act, 2020 (Jamaica).

Last updated: May 2026

1. Information We Collect

We collect information you voluntarily provide when you:

• Submit a contact or enquiry form (name, email, phone number, message)
• Request a quote for our services (name, organisation, contact details, service requested)
• Register for SIATI training courses (name, date of birth, contact details, employment information, training preferences)
• Apply for procurement opportunities or vacancies
• Subscribe to news, publications, or updates

We also collect limited technical information automatically when you visit the site, including your IP address, browser type, referring page, and pages viewed. This is used solely for security and analytics purposes.

2. How We Use Your Information

Personal information collected through this website is used only for the purposes for which it was provided. Specifically, we may use your information to:

• Respond to enquiries and process service or quote requests
• Administer SIATI training registrations, certifications, and learning records
• Communicate updates about programs, services, opportunities, and industry news that you have requested
• Comply with statutory and regulatory obligations
• Improve the quality and security of our website and services

3. Disclosure of Information

We do not sell or rent personal information. We may share your information with:

• Relevant departments within the Authority responsible for handling your request
• The Ministry of Agriculture, Fisheries and Mining, where required for industry coordination
• Service providers acting on our behalf (for example, email and hosting providers), bound by confidentiality obligations
• Law enforcement or regulatory bodies where required by law

4. Cookies

This website uses minimal browser storage to support core functionality (for example, remembering form preferences). We do not use third-party advertising cookies. You may disable cookies in your browser settings, although this may affect site functionality.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Form submissions are transmitted over secure (HTTPS) connections, and stored data is access-controlled.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable law and the Authority’s records management policies.

7. Your Rights

Under the Data Protection Act, 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information where applicable
• Withdraw consent for ongoing communications at any time
• Lodge a complaint with the Office of the Information Commissioner of Jamaica

8. External Links

This website contains links to third-party sites (such as our social media pages). We are not responsible for the privacy practices of those sites; please review their respective privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision. Material changes will be communicated where appropriate.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact: